Feefo Platinum Trusted Service Award 2024
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PROTECTION PROMISE - 100% Conditions Covered

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It’s official, we’ve gone Platinum!

THE most important thing to us at iam|INSURED is what you think. We’re extremely proud to be able to tell you that we have been given the Feefo Platinum independent customer service award for 2023, in recognition for 3 years of exceptional reviews for our services.

We firmly believe that the foundation of any good business is its customers and providing an unbeatable service.

The iam|INSURED family was launched in 2018 with a team of highly skilled and passionate financial services experts. Over the past 4 years we have built a brand based on providing the very best advice and support to our customers.

Your opinion is the top of our list of priorities and especially for those customers who are in need of our unique services to protect their families. There’s nothing more rewarding than receiving a positive review and comments from you, our valued customer!

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Daniel Sharpe-Szunko

Our director Daniel Sharpe-Szunko says:

“Financial education and family protection is the single most important element of financial services. Providing all customers with the best advice in a simple and understandable manner is critical, especially in these difficult times. We’re a family business built on the foundations of providing exceptional advice and fair premiums to everyone”

Providing friendly, knowledgeable, and helpful service is a key focus for our business. We always want to be sure that we are not only offering you the best prices and policies, but also customer service we can take pride in. Our top priority is to offer 5-star service every time and with over 1,000 positive reviews on Feefo, we think we have succeeded in this so far.

Following this award, we want to thank the people who made it all possible:

Our brilliant customers: We would not have been in line for this award without more than 1,000 of you taking the time to leave us feedback about the service you received. We also LOVE hearing what you have to say, so we want to say to all of you a huge THANK YOU!

Our 5-star team: We couldn’t do it without you – really! You work tirelessly to offer the best possible service and excellent advice every time and you truly know this industry inside out.

Don’t believe the hype? See for yourself what our customers have had to say about our team of EXPERTS over the last 12 months:

Feefo review

“Excellent customer service” ⭐️⭐️⭐️⭐️⭐️

“I put my details into Google for life insurance for diabetics, entered my details and Aaron called me back within 10 mins. He was warm, friendly, extremely knowledgeable, asked questions such as what I’d like from my insurance policy, the main reasons for me wanting it. He explained everything thoroughly, he patiently listened to all of my questions and answered them very well. He put my mind at ease. He was so positive throughout the call which is such a lovely trait to have. An extremely can do approach. Such a lovely man. I was happy to sign up straight away. I shall be recommending this company to anyone who will listen. Aaron is an asset to the company.”

Donna G., January 2022

Feefo review

“Excellent service from Aaron” ⭐️⭐️⭐️⭐️⭐️

“I’m very pleased with the service I received from Aaron, he was very helpful and pleasant to deal with. After researching options for me he came up with an alternative suggestion which works well for me, I’m very happy with the result and will be coming back to Aaron for more help in the future.”

Lindsay H., March 2022

Feefo review

“10/10 service!” ⭐️⭐️⭐️⭐️⭐️

“I was able to find insurance after being declined by other companies due to having depression. Simon was amazing on the phone, made me feel very at ease answering some difficult questions and I couldn’t recommend him enough!”

Katie E., April 2022

Feefo review

“A policy even with diabetes!” ⭐️⭐️⭐️⭐️⭐️

“After buying a life policy from another company, Dean at iam|INSURED got me the same policy so much cheaper a month later! A massive saving when you total it all up. Dean was not pushy he was a normal human you could talk with, discuss and ask questions. The process was simple and I had Dean’s help all the way. Getting a policy with diabetes can be difficult but I felt iam|INSURED took the time and found me the right deal.”

Erin M., May 2022

Feefo review

“A remarkably easy process to navigate” ⭐️⭐️⭐️⭐️⭐️

“Dean was very professional in his approach and put me firmly at ease. A very pain-free process, and he gave me the policy I am very happy with. I never felt under pressure, and will certainly recommend the company to relatives and friends. Thank you Dean.”

Philip W., June 2022

Feefo review

“Best decision ever” ⭐️⭐️⭐️⭐️⭐️

“I found Oliver to be professional, kind, caring and full of knowledge. He helped me understand all aspects of the life insurance policy and answered all of my questions. We discussed what would happen if I decided to have children and how they could help change policies later on and that they do an annual review free of charge each year to make sure that my current lifestyle matched my policy which I thought was brilliant. I am a plus sized woman, so I was really worried about finding insurance but Oliver explained everything to me and made me come away understanding it all and happy with my decision.”

Emma M., June 2022

Feefo review

“The best insurance broker ever” ⭐️⭐️⭐️⭐️⭐️

“The service I received was unbelievable, I had approached 2 other “specialist” companies and was unable to secure my life insurance due to my diabetes, however I was able to secure the cover very easily through my advisor Aaron! He put me at ease and was a pleasure to deal with. iam|INSURED are definitely the company to go to if you have medical conditions!”

Trusted Customer, July 2022

Feefo review

“Really great service from Oliver” ⭐️⭐️⭐️⭐️⭐️

“Well what can I say these guys certainly know their stuff, Oliver was absolutely amazing keeping me informed at every step and explained my options really clearly for me. I have mental health issues so that can make it difficult to get life insurance but Oliver did his best to find me something suitable. Well done Oliver you are an absolute star and a credit to the company.”

Michael W., September 2022

Feefo review

“Outstanding customer service” ⭐️⭐️⭐️⭐️⭐️

“Dean Nerney has been a wonderful adviser, upfront honest and lovely to speak with. Very understanding of the stress of buying a home. Gave me all the facts and would truly recommend to anyone who needs to have insurance.”

Louise. C., October 2022

Feefo review

“Second to none, amazing service” ⭐️⭐️⭐️⭐️⭐️

“Aaron was absolutely amazing, it’s rare to find someone who understands the various symptoms and treatments associated with MS and his wealth of knowledge gave me huge confidence. I would highly recommend iam|INSURED to anyone with a life-long illness. “

Trusted Customer, December 2022

If you want to read more of our reviews or leave one of your own you can do so HERE.

We are happy to say we are the #1 rated life insurance company for pre-exisiting medical conditions, dangerous hobbies and high risk occupations. If you have found it difficult to get cover in the past then it could be worth talking to one of our insurance SPECIALISTS.

Some of the policies we can help you with you are:

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