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Best Income Protection Insurance UK

In this guide, our team of insurance experts provides you with a list of the best income protection insurance companies in the UK in 2024. Our extensive research provides you with a fully independent guide to which insurance companies offer the best cover and the best value for money to protect your income if you’re unable to work.

Income protection insurance pays out monthly to replace lost earnings if you can’t work because of an illness or an injury. These pay outs can make a massive difference to your household’s financial situation, especially for people who are self-employed or have limited savings to rely on.

Our latest independent research has revealed who are the best income protection insurance companies in the UK for 2024. Our team of insurance experts has ranked these companies based on outstanding customer service, great value for money and top-quality policy features.

The Top 5 best income protection insurance companies in the UK for 2024 are:

  1. Vitality
  2. Liverpool Victoria (LV)
  3. Holloway Friendly
  4. Aviva
  5. Legal & General

There are several key areas that will affect which insurance company will work best for your income protection insurance policy. This includes things like your age, your job role, your medical history, and how much you can afford to spend.

In this guide, our independent insurance experts explain more about each income protection insurance company, to help you work out your best and cheapest options for cover.

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60-Second Summary – Best Income Protection Insurance UK

In this guide, our team of income protection experts answer the UK’s top questions about the best income protection insurance companies. Based on our most recent research, the Top 5 income protection insurance companies in the UK are Vitality, LV, Holloway Friendly, Aviva, and Legal & General.

The insurance company that is best for one person might not be the right choice for you, so you should consider all your options carefully. If you need more help and support, you might find it useful to get free advice from an income protection insurance expert.

  • Income protection insurance has been designed to provide much needed financial protection if you can’t work due to your health. You can claim once you have been signed off work for 4 or more weeks by a doctor or GP.
  • There are several different options for income protection policies, which includes short term income protection, long term income protection, personal accident insurance and guaranteed sick pay.
  • Based on our recent market research, the overall best income protection insurance company in the UK is Vitality. This is based on their reasonable prices, their outstanding policy features and rewards, and high levels of customer satisfaction.
  • Currently the top-rated income protection company on Trustpilot is Holloway Friendly, with an independent review score of 4.5 out of 5.0 Stars. Many of Holloway Friendly’s reviews noted their excellent customer support and polite staff members.
  • If you have medical conditions, a dangerous hobby or occupation, or you are self-employed, it can be harder to find the right policy. The easiest way to find the best income protection prices and policies will be to speak to an insurance specialist.

Every person’s situation is different, so it can be tough to answer the question ‘which income protection is best?’. Ultimately, the right insurance company for you could be completely different to the right insurance company for someone else.

In this guide, our independent insurance specialists will be looking at the UK’s top income protection insurance companies, to see which insurers work best for certain types of customers.

When deciding on which income protection insurance policy to buy, it can be helpful to think about:

  • What is your usual monthly income (after tax)?
  • How much do you normally spend on household bills?
  • What would you still need to pay for if you can’t work?
  • Does your workplace offer any financial support? (e.g. work sick pay scheme)
  • Are you eligible for any government support? (e.g. Statutory Sick Pay or Employment Support Allowance)
  • Does your household rely heavily on your income?
  • Is anyone in your household financially dependent on you? (e.g. a child or parent)
  • Which policy features are most important to you? (e.g. Guaranteed Insurability, Waiver of Premium)

The answers to each of these questions will affect which income protection insurance company will be most appropriate for your policy. It can also help you to decide how much cover you might need, and what feels like the right amount to pay each month.

Is it worth getting income protection insurance?

Recent research from National Friendly found that almost 7 in 10 UK workers did not have income protection insurance. This survey also revealed that 16% of workers believe that their employers would offer enough income support if needed.

Other people surveyed thought that Statutory Sick Pay would be enough to help them get by, but many people don’t realise that this only pays out £109.40 per week. Sadly most workplaces won’t add to Statutory Sick Pay, and the latest figures from The Guardian suggest that Statutory Sick Pay only covers around 19% of the average UK salary.

An income protection insurance policy can make a massive difference to your household if you can’t work due to your health. This can be especially helpful if you don’t have savings to rely on, or you are self-employed and can’t access additional government support.

The best first step when choosing your income protection insurance company is to decide what policy features and benefits are most important for you. While it is helpful to think about price, you should also consider the level of cover that you need.

It can sometimes be worth paying more for your policy, to make sure that you have enough support from your policy when you need it. When choosing an income protection insurance company, you should consider:

  • How much you can afford to pay each month (budget)
  • Policy features and benefits
  • Customer experience (you can find independent reviews on sites like Trustpilot)
  • Policy awards and ratings (e.g. Defaqto score)
  • How much cover you need
  • If a specialist company might be the best option for you (e.g. if you have medical conditions or a dangerous job role or hobby)

It can be useful to speak to an income protection specialist if you’re not sure which policy or insurance company is right for you. They will be able to help you to quickly compare all the available policies, to work out your best and cheapest options for cover.

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Our income protection insurance experts have compared the best income protection insurance quotes from the UK’s top insurance companies. These are displayed in the table below, to highlight how different the price can be depending on which insurance company you choose.

The quotes below are for a short-term income protection policy, for someone who earns £26,000 per year and would be able to claim after a 1 month waiting (deferred) period.

Short-term income protection insurance: Pays out £1,000 per month

Income protection insurance companyMonthly premium (£s)
AIG logo£9.96
Aviva logo£7.27
British Friendly logo£11.41
Guardian logo£9.33
Holloway Friendly logo£8.75
Legal & General logo£11.32
LV logo£10.27
LV logo£9.01
The Exeter logo£11.76
Vitality logo£7.38
Zurich logo£8.06

Short-term income protection insurance: Pays out £1,200 per month

Income protection insurance companyMonthly premium (£s)
AIG logo£11.15
Aviva logo£8.24
British Friendly logo£13.26
Guardian logo£10.53
Holloway Friendly logo£10.32
Legal & General logo£11.06
LV logo£11.60
LV logo£9.93
The Exeter logo£12.61
Vitality logo£8.45
Zurich logo£9.17

Note: These quotes are all for 20 years of cover for someone who is 30 years old, has no medical conditions, is a non-smoker and is employed in an office. All quotes are accurate as of 14/03/2024.

Our customers often ask us ‘what is the best income protection for self-employed workers?’. Truthfully, there isn’t one overall best insurance company for self-employed workers, as the as the policies available to you will be based on your job role, age, and medical history

Many people wrongly believe that income protection insurance will be too expensive people who are self-employed, but this generally isn’t the case. To highlight this, our independent experts have gathered quotes for self-employed income protection from the UK’s top insurance companies.

These quotes are based on the exact same example customer as the quote above, with the only change being the person’s job role (employed vs self-employed).

Short-term income protection insurance: Pays out £1,000 per month

Income protection insurance companyMonthly premium (£s)
AIG logo£14.37
Aviva logo£13.66
British Friendly logo£12.28
Guardian logo£19.99
Holloway Friendly logo£12.24
Legal & General logo£8.05
LV logo£13.85
Royal London logo£13.16
Vitality logo£13.65

Short-term income protection insurance: Pays out £1,200 per month

Income protection insurance companyMonthly premium (£s)
AIG logo£16.44
Aviva logo£15.49
British Friendly logo£14.74
Guardian logo£23.11
Holloway Friendly logo£14.44
Legal & General logo£9.02
LV logo£16.63
Royal London logo£14.91
Vitality logo£15.98

As you can see, the pricing has not increased dramatically for someone who is self-employed, and most policies would still offer cover for less than £20 per month. This is only intended as an example though, and the cost of cover will vary from person to person.

Based on our latest independent research, the average cost of income protection insurance in the UK is around £15 per month. This won’t be the price that everyone pays, but this can give you a rough idea of how much your policy might cost.

A lot of people mistakenly believe that income protection insurance will be overly expensive, but basic policies often start from less than £10 per month.

Policies will usually cost more for people who smoke, though this increase can be as little as an extra £4 per month. Any pre-existing conditions will also affect the price that you pay, and the difference in price will be based on things like your specific condition and how often you experience symptoms.

If you need help with finding affordable income protection, an income protection insurance expert will be able to find the best prices for you.

How much should income protection cost per month?

There isn’t a set ‘right’ cost of income protection insurance, as there are a lot of things that will affect how much your policy costs. Some of the main things that can cause the cost of your cover to be higher include:

  • Your age
  • Your medical history
  • Your occupation
  • How much cover you need
  • Lifestyle (high-risk hobbies)
  • The specific insurance company
  • Smoker status

Our main suggestion would be to consider how much you can afford to spend each month and how much financial support you might need if you couldn’t work. If you need help with working out how much cover you need, an income protection specialist will be able to offer free and friendly advice.

How to buy cheaper income protection insurance

There are some quick and simple ways to save money on your income protection insurance if you have a lower budget for your cover.

  • Shop around for quotes: Checking prices from multiple insurance companies can help you to work out your cheapest options for cover
  • Buy less cover: Slightly reducing how much your policy would pay out (e.g. £900 instead of £1,000) can make your monthly premiums lower
  • Choose a longer deferred period: Your deferred (waiting) period is the time between claiming and receiving your first payment. Longer deferred periods will often mean that your policy costs less
  • Don’t add extra benefits: Some insurers will allow you to add extra benefits to your cover, so only do this if you can afford the extra cost each month.
  • Review your cover: If you already have a policy, you can potentially save significantly by occasionally reviewing your cover options. It might be that another insurance company can now offer a better price than your current insurer
  • Speak to an expert: An expert insurance advisor will be able to tell you which companies will provide the cover that you need for a budget friendly price.
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by Elizabeth Turner-Long - 9th August 2023

As well as looking at the price of income protection insurance, our insurance experts have also researched which insurance companies receive the best overall customer feedback.

Based on their online reviews, Holloway Friendly is currently the highest rated income protection insurance company with a score of 4.5 out of 5.0 Stars. They have been rated ‘Excellent’ and many reviews focus on their outstanding customer service and support.

LV is also well rated by their customers, with a review score of 4.4 out of 5.0 Stars and 80% of customers rating them as 5.0 Stars. Vitality is the third-best company for customer service, with a Trustpilot review score of 4.2 out of 5.0 Stars.

All the Trustpilot review scores below are accurate as of 15/03/2024, but they may change over time as more customer feedback is added.

Trustpilot logo

Trustpilot review scores (Income Protection)

AIG Life Limited – 3.1 out of 5.0 Stars (153 independent customer reviews)

Aviva – 4.0 out of 5.0 Stars (33, 093 independent customer reviews)

British Friendly – 3.9 out of 5.0 Stars (244 independent customer reviews)

Holloway Friendly – 4.5 out of 5.0 Stars (107 independent customer reviews)

Legal & General – 3.8 out of 5.0 Stars (13,492 independent customer reviews)

LV – 4.4. out of 5.0 Stars (70,119 independent customer reviews)

Royal London – 4.1 out of 5.0 Stars (1,839 independent customer reviews)

The Exeter – 4.1 out of 5.0 Stars (786 independent customer reviews)

Vitality – 4.2 out of 5.0 Stars (37,720 independent customer reviews)

Note: We couldn’t find information on customer feedback for Guardian Insurance. They currently do not have an official account on Trustpilot or any other independent review site such as Feefo or Reviews.io.

Based on all our market research, the UK’s Top 5 income protection insurance companies are:

Vitality logo

1) Vitality

Trustpilot score: 4.2 out of 5.0 Stars
Defaqto rating: 5 Stars

Our independent insurance experts have rated Vitality as the UK’s best income protection insurance company. This decision was based on their excellent customer reviews and top-quality policy features and rewards. They also had the highest pay out rate of our Top 5 insurance companies, with 96.6% of new claims being paid in 2022.

Vitality’s ‘shared value’ model is a fresh approach to personal insurance, rewarding Vitality customers for having a healthy lifestyle. You can gain Vitality Rewards Points by completing daily exercises, getting health checks and even for volunteering at Vitality events (e.g. Parkrun). You can then ‘cash in’ your points for top rewards from popular high street brands like Apple, Garmin, Caffe Nero, and Vue and Odeon cinemas.

Discounts & Rewards Partners

Vitality’s income protection policies have been rated 5 Stars by industry body Defaqto, and this video explains some of the main benefits of choosing Vitality for your cover.

Income Protection with Vitality | Vitality UK

Some of the most popular features of Vitality income protection insurance are:

  • ‘Income Booster’ was announced last year which provides an extra 20% on top of your usual income protection pay out for 6 months (Vitality Platinum members only)
  • Free Vitality Plus healthcare check during your first year of your policy (in person or remote)
  • Multi product discount means that you save money if you buy 2 or more Vitality insurance products (e.g. life insurance and income protection)
  • Option for increasing cover, so your policy never loses value due to inflation
  • Popular discounted smart watch offer means you can get the latest smart watches from brands like Apple and Garmin for only £39*
  • Flexible Guaranteed Insurability Option (GIO) allows you to adjust waiting (deferred) periods and payment periods following important life events
  • Recovery Benefit provides access to physiotherapy, counselling, and cancer support services to help you get back to work faster
  • Vitality Earnings Guarantee will lock in your benefit amount to the amount needed when you applied even if your salary changes (up to £1,500 maximum)
  • Higher Earnings Guarantee is available for doctors and surgeons (up to £3,000 maximum)
  • Includes Waiver of Premium which means that you will not need to pay any Vitality premiums if you can’t work due to illness or injury

*Terms and Conditions apply.

Vitality income protection does not cover redundancy or dismissal from your role and will not pay out until after you stop receiving sick pay.

Personal Protection with Vitality Brochure – CLICK HERE

Vitality Personal Protection Plan Summary – CLICK HERE

Note: Based on their most recent release, Vitality paid out on 96.6% of all the claims they received in 2022 and 75% of claims were for income protection. The figures for 2023 are not available yet, and this guide will be updated when they have been released.

LV logo

2) Liverpool Victoria

Trustpilot score: 4.4 out of 5.0 Stars
Defaqto rating: 5 Stars

Liverpool Victoria (also known as LV or LV=) is one of the UK’s most popular general insurers, and our independent insurance experts have rated LV as one of the UK’s Top 3 income protection insurance companies. This is due to their extensive range of policy benefits, fair prices, and top-quality customer service.

LV consistently receive positive reviews from their customers, with a score of 4.2 out of 5.0 Stars on Trustpilot and an ‘Excellent’ rating. Some of the top features of LV income protection insurance include:

  • Income protection payment covers up to 60% of your usual income
  • Option for a lower cost policy for customers with a lower budget for cover
  • Rehab Support Services offer support in helping you to recover from your illness or injury as soon as possible
  • ‘Own Occupation’ rules mean that your policy will continue paying out if you can’t return to your previous job role due to your health (even if you could return to another role)
  • Parent and Child Cover will pay out a cash lump sum if your child is diagnosed with a serious illness or needs a specific operation or medical procedure*
  • Waiver of Premium means that you won’t need to pay your monthly premiums if you are unemployed for up to 6 months for reasons that aren’t your fault
  • Free Fracture Cover will pay out up to £2,200 if you fracture a bone (exact payment will depend on the bone)
  • Death Benefit is included as standard, which pays out £5,000 if you die within the first 4 years of your policy and £10,000 if you died after 4 years or longer
  • £1,500 Benefit Guarantee will lock in your claim pay out amount at the same level as when you apply, even if your salary changes (up to £1,500)
  • Options for back to work support and career break support
  • LV Doctor Services provide remote GP appointments and access to ‘Health MOT’ check ups
  • Access to LV member benefits including their ‘Care Navigator’ service, member support fund, and discounts on other LV policies like car and home insurance

*The specific situations when you can claim this benefit will be explained in full detail in your policy documents or can be explained to you by a qualified insurance advisor.

LV Income Protection Key Features – CLICK HERE

Note: According to LV’s most recent figures, they paid out almost £15 million in income protection claims in 2022. They paid out on 95% of all insurance claims they received in 2022, and we will update this guide with 2023’s figures when they are released.

Holloway Friendly logo

3) Holloway Friendly

Trustpilot score: 4.5 out of 5.0 Stars
Defaqto rating: 5 Stars

Holloway Friendly has been ranked as one of the Top 3 income protection insurance companies in the UK by our insurance experts. This decision was based on their low prices, great customer feedback, and excellent policy features.

Holloway Friendly specialise in income protection policies, being the first company to ever sell income protection insurance in the UK. Their founder George Holloway invented income protection more than 140 years ago, back in 1875.

In all our example quotes, Holloway came in at less than £15 per month which is some of the lowest pricing on the market. Of course, the actual price paid by customers can vary based on things like age, smoker status, and medical conditions.

They are also consistently ranked as providing the best customer service, having the highest Trustpilot rating of all UK income protection insurance companies (4.5 out of 5.0 Stars).

  • Mutual society, so all profits given back to Holloway Friendly members or invested in improving products and services
  • Work well for customers with medical conditions including diabetes and high BMI, as well as people with dangerous hobbies and occupations
  • Option for retirement investments alongside your income protection plan
  • Guaranteed Insurability Option allows you to increase your amount of cover following life events like marriage or having a new child
  • You can apply for a ‘Medical Expenses Benefit’ which would pay towards the cost of an operation or treatment that would lead to a faster return to work
  • Rehabilitation Benefit can be paid to support your transition back into your previous job in a part time or reduced role while you recover
  • Includes Terminal Illness Benefit which will pay out a cash lump sum equal to 6 months of claim payments, if you are diagnosed with 12 months or less to live
  • Access to 24/7 online GP consultations in partnership with HealthHero (also available for your partner and any children under age 18)

Holloway Friendly Purely Income Protection Plan – CLICK HERE

Note: Based on the most recent figures, Holloway Friendly paid out on 93.4% of all income protection claims that they received in 2022. Their figures for 2023 have not been published yet and this guide will be updated once they have been.

Aviva logo

4) Aviva

Trustpilot score: 4.0 out of 5.0 Stars
Defaqto rating: 5 Stars

Aviva is one of the UK’s biggest general insurance companies, with 19.2 million UK customers as of December 2023. They are well known for many different types of insurance and their income protection policies are a popular choice with UK consumers.

Aviva’s ‘Living Costs Protection’ can provide anywhere between £500 to £1,500 per month, to help support you if you can’t work because of an illness or injury. Their policy pricing is reasonable (starts from as little as £7.00 per month), and they are well liked by their customers.

Aviva is currently rated 4.0 out of 5.0 Stars on Trustpilot with over 33,000 independent customer reviews. Some of the main reasons that income protection insurance customers choose Aviva include:

  • Flexible policy options where you can be covered for anywhere between 5 – 52 years
  • Full support during the claims process, which includes rehabilitation to help you get back to work faster
  • Back to Work Benefit means that you will receive an extra month’s payment if you need to return to work for less pay (only if you have claimed for less than 12 months)
  • Aviva’s Life Change Benefit will allow you to increase your amount of cover if your mortgage or rent payments increase in the future
  • Waiver of Premium means that you won’t need to pay any monthly premiums after your waiting (deferred) period or 13 weeks after a successful claim
  • Aviva income protection insurance works well for both employed and self-employed workers
  • Can choose to add on Fracture Cover, which will pay out anywhere up to £6,000 depending on the bone you have fractured
  • Adding on Global Treatment cover for a higher level of protection, as this can cover the cost of medical treatment outside of the UK

Aviva Policy Summary of Living Cost Protection – CLICK HERE

Aviva Living Costs Protection Policy Conditions – CLICK HERE

Note: Aviva published figures which revealed that more than £50 million was paid out to their income protection customers in 2022. They also paid out more than £7 million in Back to Work benefit to further support their customers. Their 2023 figures have not been released as of March 2024 and this guide will be updated when they have been.

Legal & General logo

5) Legal & General

Trustpilot score: 3.8 out of 5.0 Stars
Defaqto rating: 5 Stars

Legal & General is another massive general insurance company in the UK, with 13 million customers across the UK. Their income protection insurance policies offer a high level of protection, with prices starting from around £10 per month.

There are two options for Legal & General income protection insurance which are Illness and Injury Insurance or Income Protection Benefit. Illness and Injury Insurance acts as a helpful low-cost option, for customers with a lower budget for their cover.

Legal & General have also been rated ‘Great’ by their customers, with a score of 3.8 out of 5.0 Stars on independent review site Trustpilot. Many reviewers mention their easy claims process across their insurance products and great communication from their team.

Legal & General customers have access to top quality policy features and extra perks such as:

  • Their Rehabilitation Support Service will work heard to help you get back to work following an injury or illness
  • Legal & General wellbeing support offers helpful services like bereavement support and second medical opinions (in partnership with RedArc)
  • Legal & General ‘Care Concierge’ provides free access to advice about later life care
  • Illness and Injury Insurance can also provide income support if you are unemployed or a stay-at-home parent
  • Legal & General base their claims on ‘Own Occupation’, so you can continue claiming if you can’t return to your previous role even if you have recovered
  • Covers up to 60% of your usual pre-tax income up to a maximum of £2,000 per month (or up to £24,000 if you have been self-employed for less than 1 year)
  • Your waiting (deferred) period won’t apply if you have ‘linked claims’ (e.g. you need to claim again for the same illness or injury within 12 months of returning to work)
  • ‘Proportionate Benefit’ means that you will receive partial payments, if you return to work for less pay because of your health (e.g. reduced hours)
  • Option to increase your cover at any time without providing extra medical information

Legal & General Illness and Injury Insurance Summary – CLICK HERE

Legal & General Income Protection Benefit Policy Summary – CLICK HERE

Note: According to Legal & General’s 2022 claims statistics summary, they paid out on 82.2% of income protection claims in 2022 with more than £3 million being paid out overall. Their figures for 2023 have not been released yet, and they will be added to this guide once they have been.

Income Protection Insurance provider reviews

Income protection insurance companies like Holloway Friendly and The Exeter tend to work well for people with medical conditions. However, it is worth getting some extra advice if you have a pre-existing condition, to make sure that you get a suitable level of protection.

There isn’t one ‘best’ income protection insurance company for pre-existing conditions, as the right company for you will be based on your specific condition and symptoms. It’s also important to think about are how much cover you need and how much you can afford to spend.

An income protection specialist will be able to assess what you need from your cover and which companies will offer the fairest prices for you.

Income protection insurance will normally only cover anywhere between 50% – 70% of your usual pre-tax income. The exact percentage will depend on your policy and the insurance company that you choose.

While this will be less than your usual income, it can still provide much needed help if you don’t have any other support in place. Legal & General’s research has shown that 2 in 5 UK households have less than £1,000 in savings, with 1 in 5 households having no savings at all.

Income protection insurance acts a financial safety net, helping you to cover the cost of essential bills while you recover.

Can you get 100% income protection?

There are not currently any options for ‘100% income protection’ in the UK. This is because income protection insurance is only designed to help with covering essential costs like mortgage or rent, gas, water, and electricity bills.

No policy is designed to totally replace your income, and you can’t combine multiple policies to cover the full amount.

If you are struggling to find the right income protection insurance policy, it can be useful to speak to an income protection insurance specialist. They will be able to assess what your best options are, based on your background, the type of cover you need, and your budget.

If you can’t find a broker that you are happy with, the British Insurance Broker’s Association (BIBA) may be able to help.

British Insurance Broker's Association (BIBA) Logo

What to do if you can’t find life insurance

There are certain options and support mechanisms that are available to you if you’re struggling to find life insurance. One of the bodies to support consumers with life insurance is the British Insurance Brokers Association (BIBA) which covers all insurance services in the United Kingdom.

BIBA provides a Find Insurance service that allows you to search for a recommended member who might be able to help you.

Telephone (Insurance Help)- 0370 950 1790

Telephone (General Enquiries) – 0344 7700 266

Emailenquiries@biba.org.uk

The exact process for income protection insurance claims will vary based on the insurance company that your policy is with. You should start by contacting your insurance company as soon as possible, once you know that you will be signed off work due to your health.

Their team will then be able to explain the next steps of your claims process, and they will normally ask for information like your policy number and date of birth. Most insurers will give you the option of either calling to start your claim or beginning your claim online or over the phone.

Once your claim has been approved, you will receive payments until you either return to work or your claim period runs out.

If you aren’t happy with your insurance company, you are always entitled to submit a complaint. Most insurers will have information on their website which explains their complaints process and lists all their relevant contact details for you.

It’s always best to approach your insurance company before taking further action, as they will usually do their best to put things right. In some cases, you might be unhappy with the outcome of your complaint and at this point you can refer your issue to the Financial Ombudsman Service (FOS).

Financial Ombudsman Service Logo

Making a complaint to the Financial Ombudsman Service

The Financial Ombudsman Service (FOS) is an impartial and free service for financial services customers in the UK. This service can be used to settle any disputes between life insurance companies and their customers in the United Kingdom. If they feel that you have suffered any financial loss as a result of your life insurance policy, then they may rule for compensation to be awarded.

Telephone – 0800 023 4567 (or 0300 123 9123)

Telephone (outside the UK) – 0207 964 0500

Emailcomplaint.info@financial-ombudsman.org.uk

What is income protection insurance?

Income protection insurance is an insurance policy which pays out a regular cash income if you can’t work due to illness or injury.

This financial support can be very useful during your recovery, especially if you don’t have savings or other forms of support to rely on.


What are the different types of income protection insurance?

There are 4 main types of income protection insurance which are:

  • Short term income protection: This a popular option for income protection and these policies will pay out for a maximum of 12 or 24 months.
  • Long term income protection: These income protection policies can pay out for years at a time, even up until retirement age.
  • Personal accident insurance: These policies will pay out cash lump sums for specified accidental injuries.
  • Guaranteed sick pay: This is the cheapest option for income protection and will only pay out for 6 months at most.

Is short term or long term income protection better?

Short term and long term income protection policies work slightly differently, so the ‘better’ one will depend on what you need from your cover.

Short term policies will provide enough protection for most people, paying out for 12 or 24 months at a time. Long term policies provide a higher level of protection and can pay out for several years, until the policy ends if needed.

The simplest way to find the best and cheapest income protection insurance quotes is by speaking to an income protection expert. An expert insurance advisor will be able to quickly search the whole market to find the most suitable policies and prices.

For free and friendly income protection insurance advice, you can call our team on 0800 009 6559 or CLICK HERE.

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Is it worth having income protection insurance?

Income protection insurance can be extremely useful and very important for anyone who is unable to work due to sickness or an injury (e.g. from an accident, sports, work etc.). Essentially, income protection insurance pays out monthly to replace any lost earnings while you are unfit or unable to work.

Payments for income protection insurance can be used to pay your mortgage, rent, other credit commitments, food bills, utilities and other regular outgoings.

Common myths about income protection insurance:

  • Income Protection Insurance won’t pay out
  • Statutory Sick Pay (SSP) from the government will cover me
  • The cost of Income Protection Insurance is high
  • People with medical conditions can't have Income Protection Insurance
  • My employer will help support me
What does income protection insurance cover?

As a rule of thumb, income protection insurance will pay out a regular monthly tax-free payment to you if you can’t work and you are signed off by a doctor. You will need to provide supporting evidence from a medical professional such as your GP and proof of income from your employer or accountant.

Example: Sarah was involved in a car accident which resulted in a serious back and neck injury that prevented her from being able to drive for 6 months. She was able to claim on her income protection policy after 4 week for the remaining 5 months until she was able to move and drive again. She would also usually be able to claim for rehabilitation and physiotherapy to help her to return to work as planned.

Do I need income protection insurance for a mortgage?

Income protection insurance and mortgage life insurance are not compulsory for getting a mortgage in the United Kingdom. Some mortgage lenders might ask for you to get insurance as a condition of the mortgage offer in some circumstances but this is rare.

It is strongly recommended to have insurance to protect you and your family if you have a mortgage and other credit commitments. If you consider what the financial impact would be if you were unable to work due to accident, sickness or injury, and even if you were to die.

Most common mortgage protection insurance policies:

  • Buildings insurance
  • Mortgage life insurance
  • Income protection insurance
  • Critical illness insurance
  • Mortgage payment protection insurance (Accident, Sickness & Redundancy
Is income protection insurance tax free?

Payments from an income protection insurance claim are almost always tax-free, apart from some business income protection policies. This is because you pay tax on the premiums for personal income protection insurance at source (i.e. the premiums are paid from your net monthly salary).

The same applies to life insurance premiums and payouts, effectively you have already paid tax on the premiums that you have paid. There are some other possible tax implications that may apply in certain circumstances so you should seek proper advice or guidance if you have any specific questions.

Which is the best income protection insurance UK?

It’s very difficult to say overall which income protection insurance policies or providers are the best, simply because there are so many different options and types of cover. You can get income protection insurance from an even wider range of insurance providers than life insurance, so your choice is even greater.

The most common income protection insurance policy is:

  • Short term income protection insurance (24 months)
  • 4-week deferred period (pays out after 1 month of absence)
  • Guaranteed premiums (fixed premiums)
  • Underwritten income protection insurance

There are several other cover options for income protection insurance (e.g. long-term, age rated, reviewable premiums, guaranteed acceptance and 0 weeks to 12 months deferred periods).

The top 5 income protection insurance providers according to research by Defaqto are:

  1. Aviva (Trustpilot score: 4.0 out of 5.0)
  2. British Friendly Society (Trustpilot score: 4.1 out of 5.0)
  3. LV= (Trustpilot score: 4.5 out of 5.0)
  4. Royal London (Trustpilot score: 4.0 out of 5.0)
  5. Shepherds Friendly (Trustpilot score: 4.3 out of 5.0)
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Our Mission

At iaminsured.co.uk, we believe in much more than just insurance policies; we believe that everyone is unique and should be treated with the fairness that they deserve. We also believe in providing the very best financial protection, and giving you peace of mind to continue with your busy life without the stress or worry of what might happen.

We are dedicated to providing the best outcomes that we can and access to the best insurance solutions in the way that our customers want or need. We understand that everyone is totally unique in how they want things done and their own individual circumstances, which is where our totally unique approach to financial protection is driven from.

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With nearly three decades of expertise and established with a commitment to excellence in everything that we do. We have been a trusted partner for thousands of families, individuals and businesses, all with one common goal of looking for the best protection solutions.

Our Mission: To provide easy access to fair pricing, affordable protection and the very best financial security to families and individuals. We are dedicated to offering comprehensive insurance solutions that safeguard the well-being of our policyholders. Guided by integrity, transparency, and a commitment to excellence, we strive to empower consumers and families to face the future with confidence. Our mission is not just about policies; it's about protecting dreams, ensuring legacies, and being a trusted partner on life's journey.

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