Allianz Home Insurance Review 2024
Allianz is a massive global insurance company, and our insurance experts recently rated Allianz as the UK’s #1 home insurance provider for customers in 2024. This is due to Allianz’s outstanding customer reviews, budget-friendly prices, and 5-star industry ratings.
Allianz home insurance policies start from as little as £15 per month, with the option to add on additional benefits for more comprehensive cover. Allianz has been rated 4.5 out of 5.0 Stars on Trustpilot, indicating a high level of satisfaction with their range of home insurance products and customer service.
Top benefits of Allianz home insurance:
- Defaqto 5 Star rated home insurance policies.
- Highly rated by customers on Trustpilot (78% of reviewers rated Allianz as 5.0 out of 5.0 Stars).
- Pays out £100,000’s towards the cost of rebuilding your home if your home is seriously damaged due to floods, storms, fires etc.
- Includes £1,000,000’s in legal cover for any accidents or injuries that happen within your home.
- Can add on a range of top-quality additional benefits including enhanced accidental damage cover, personal belongings cover, and home emergency cover.
- 24/7 helpline to report emergency repairs (Home Emergency Cover customers only).
In this review, our team of insurance experts look at how Allianz home insurance works, how much you might pay, and the main benefits of choosing Allianz to protect your home.
60 Second Summary – Allianz Home Insurance Review 2024
Allianz has over 100 million customers worldwide, selling various policies in each country including life and home insurance. Allianz is one of the biggest home insurance providers in the UK due to their ownership of LV=, another popular home insurance brand.
- Allianz customers can choose between Bronze, Silver, and Gold policies, allowing you to choose the policy that is best suited to the level of cover that you need.
- Key benefits of Allianz home insurance include up to £500,000, £1,000,000, or unlimited cover for rebuild costs, £2,000,000 legal cover, and 5-star Defaqto rated policies.
- Our team rated Allianz as one of the UK’s Top 5 home insurance companies to protect your home and its contents in 2024.
- You can easily compare the best quotes from Allianz and other top UK home insurance companies by using our quick online price comparison tool.
Can I buy home insurance from Allianz?
You can buy home insurance from Allianz, which pays out to repair damage to your home or belongings caused by serious events such as fires, floods, or storms.
Allianz is a popular home insurance company in the UK, with several policy options including Bronze, Silver, and Gold cover. Each policy offers a different level of cover, with Bronze being the most cost-effective option for homeowners with a tighter budget.
Note: Allianz home insurance is underwritten by Liverpool Victoria Insurance Company Limited (LV=) in the UK. Allianz is also the main stakeholder in LV= General Insurance in the UK as of 2023.
Is Allianz a good home insurance company?
Allianz is a highly regarded insurance company in the UK, with 9 of 15 policies rated 5 Stars by industry body Defaqto. They are also well-rated on Fairer Finance based on their excellent customer service record, with their Silver and Gold policies rated 3 Stars.
78% of Allianz’s customers have also rated them as 5.0 out of 5.0 Stars on Trustpilot, based on their experience of Allianz’s policies, claims handling, and customer service.
Who is Allianz Insurance owned by?
Allianz operates in over 70 countries worldwide, and a parent company, Allianz SE, owns all subsidiary companies. Allianz SE is based out of Munich in Germany, which is where the business was originally founded.
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How does Allianz home insurance work?
Your Allianz home insurance policy will cover either your building, its contents, or both for 1 year from the date that your policy starts. Your policy will usually be annually renewable, which means that Allianz will automatically renew your cover at the end of your policy term.
When you apply for Allianz home insurance, you will be asked various questions about your circumstances and your home. Allianz will ask for details such as:
- What is your address? (your postcode will affect the cost of your policy).
- Who will be living in the property (adults, children, pets)?
- How secure is your home? (questions about locks, alarms etc.)
- How much is the rebuild cost of your home?
- How much is the contents of your home worth?
Once you have an Allianz home insurance policy, you will be able to claim for a range of events that cause damage to the structure of your home or the items inside.
Note: If you wish to cancel or change your policy instead of renewing your current home insurance, you will need to contact Allianz directly to let them know.
What does Allianz home insurance cover?
The level of cover for your home will depend on which Allianz home insurance policy you choose. Our insurance experts have highlighted the main policy benefits for each type of Allianz buildings and contents insurance below.
Allianz Bronze Home Insurance
- Protects you against accidental damage to underground drains and pipes.
- Provides a pay out of up to £500,000 for rebuild costs if your home is damaged due to fire, theft, floods, or subsidence.
- Pays out up to £30,000 to cover the cost of alternative accommodation if you cannot live in your home while repairs are being carried out (£10,000 if you have contents insurance only).
- Pays out up to £2,000,000 in legal liability cover if someone is injured on your property.
- Covers personal belongings in your home up to a value of £2,000 per item (higher value items can be specified when you apply).
Allianz Bronze Home Insurance Product Information Document – CLICK HERE
Allianz Silver Home Insurance
- Protects you against accidental damage to underground drains, pipes, as well as bathroom fixtures (bath, toilet, sink), solar panels, and ceramic hobs.
- Provides a pay out of up to £1,000,000 for rebuild costs if your home is damaged due to fire, theft, floods, or subsidence.
- Pays out up to £75,000 to cover the cost of alternative accommodationif your home is unfit to live in while repairs are being carried out (£15,000 if you have contents insurance only).
- Pays out up to £2,000,000 in legal liability cover if someone is injured on your property (up to £5,000,000 for contents insurance customers).
- Covers personal belongings in your home up to a value of £2,000 per item (higher value items can be specified when you apply).
- Pays out for accidental damage to mirrored or glass furniture.
- Pays out up to £5,000 to trace and access water or oil leaks that are causing damage to your home.
Allianz Silver Home Insurance Product Information Document – CLICK HERE
Allianz Gold Home Insurance
- Provides enhanced accidental damage cover as standard.
- Provides an unlimited amount of cover for rebuild costs if your home is damaged due to fire, storms, floods, theft, or subsidence.
- Pays out up to £100,000 to cover the cost of alternative accommodation if you cannot live in your home while repairs are being carried out (£25,000 if you have contents insurance only).
- Pays out up to £5,000,000 in legal liability cover if someone is injured on your property.
- Covers personal belongings in your home up to a value of £2,000 per item (higher value items can be specified when you apply).
- Pays out for damage to contents caused by children, spills, or stains.
- Pays out up to £10,000 to trace and access water or oil leaks that are causing damage to your home.
- Includes cover for damage to your bike, cycling equipment and personal belongings when away from home.
Allianz Gold Home Insurance Product Information Document – CLICK HERE
What doesn’t Allianz home insurance cover?
Allianz highlights events that you cannot claim for within all their home insurance policy documents. Common examples of damage to your home that you can’t claim for are:
- Natural wear and tear that occurs over time.
- Deliberate damage to your home or contents.
- Damage to garden gates and fences caused by storms, floods, or falling trees/branches.
- Damage to contents caused by pets (dogs, cats, etc.).
- Can’t claim for individual items in your home worth over £2,000 (unless you have specified these items during the application process).
A full list of policy exclusions will be included within your Allianz home insurance policy documents. It’s always important to read your policy documents carefully for any type of insurance policy, so you understand what you are and aren’t covered for.
Who can buy Allianz home insurance?
Anyone in Great Britain and Northern Ireland can apply for Allianz home insurance to protect their property and personal belongings. Allianz provides a list of obligations for their home insurance customers which states:
- You must provide honest and accurate information about your home and its contents when you apply for your policy.
- You must tell Allianz if there is a change to your home or circumstances either during the application or your policy term. Main examples include choosing to rent out your home or making significant changes to your property (e.g. adding an extension).
- You must tell Allianz if your property will be left unoccupied for 60 days or longer.
- You must pay for your policy on time as set out in your policy terms and conditions.
- You must submit any claims as soon as possible after the damage occurs.
If you do not follow these rules that Allianz has set out, they may not pay out when you make a claim, or they will pay out a reduced amount. In extreme cases, Allianz may choose to cancel your policy (e.g. if you provided false details during your application).
Can I add extra benefits to Allianz home insurance?
A main perk of Allianz home insurance policies is the option to add on extra benefits to enhance the level of protection for you and your home. Several optional extras can be added to your policy, and you can add one or more of these for an extra cost.
Optional benefits of Allianz home insurance
| Allianz Home Insurance Benefit | What does this benefit do? |
| Enhanced Accidental Damage Cover | This allows you to claim for things like accidental spills and stains, accidental damage to bathroom fixtures (sink, bath, etc.) and more. |
| Personal Belongings Cover | This allows you to claim for damage to your personal belongings that occurs when you are away from home (e.g. at work). *There will be specific limits for this benefit based on the policy that you choose. |
| Bicycle Cover | This benefit pays out for damage to your bicycle or cycling accessories while away from home. *There will be specific limits for this benefit based on the policy that you choose. |
| Legal Expenses Cover | Pays out up to £100,000 towards various legal costs associated with your home. |
| Home Emergency Cover | Pays out up to £1,000 to cover the cost of emergency repairs (e.g. broken heating system or blocked drains). |
How much does Allianz home insurance cost?
The price of your Allianz home insurance policy will be based on factors such as where you live (postcode), the size of your home, and the age of your home. The price will also vary depending on which type of Allianz home insurance you would like to buy (Bronze, Silver, or Gold cover).
Our insurance experts have put together the comparison tables below to demonstrate the difference in pricing for different property sizes. All these examples are based on the same example customer, postcode, and property details (excluding the number of bedrooms).
Allianz Bronze Home Insurance Price Comparison
| Type of property | Premium (£s) |
| 2-bedroom home | £14.12 per month £161.90 per year |
| 3-bedroom home | £15.52 per month £177.93 per year |
| 4-bedroom home | £18.62 per month £213.55 per year |
Allianz Silver Home Insurance Price Comparison
| Type of property | Premium (£s) |
| 2-bedroom home | £15.29 per month £175.35 per year |
| 3-bedroom home | £16.81 per month £192.82 per year |
| 4-bedroom home | £20.19 per month £231.57 per year |
Allianz Gold Home Insurance Price Comparison
| Type of property | Premium (£s) |
| 2-bedroom home | £27.31 per month £313.14 per year |
| 3-bedroom home | £29.54 per month £338.64 per year |
| 4-bedroom home | £34.56 per month £396.32 per year |
Note: These home insurance quotes were generated for a house built in 1990 and are accurate as of 09/08/2024.These quotes are intended only as an indication of pricing and will not necessarily reflect the cost of home insurance for every Allianz customer.
How do I contact Allianz about my home insurance policy?
Allianz encourages their home insurance customers to contact them online with any questions or issues with their policies. You can speak to a member of the Allianz Insurance team via online live chat between 9.00am – 5.00 pm Monday to Friday.
If you need to contact Allianz outside of these hours, you can send an email to digitalhelp@allianz.co.uk, and the Allianz team will get back to you as soon as possible.
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How do I claim on Allianz home insurance?
If your home is damaged or you are the target of a theft, you should contact Allianz as soon as possible if you have a valid claim. You can contact their home insurance team either online or over the phone, and they also provide the option to report a home emergency online.
Telephone – 0330 678 5015
Telephone – 0330 678 5239 (24-hour UK claims line for Home Emergency Cover customers)
If you need to contact Allianz about an existing claim, you will need to email LV= as they are the company that underwrites Allianz home insurance policies.
Email – homeclaims@lv.co.uk
Note: Allianz’s website provides a helpful reminder to only claim if your claim pay out would be higher than the amount of excess you would need to pay.
Can I cancel my Allianz home insurance policy?
It’s a simple process to cancel your Allianz home insurance policy if you need to or if you want to switch to a new insurer. You can log into your Allianz account on their website and select the ‘Cancel Policy’ option.
You will be charged a £30 cancellation fee for cancelling your policy before the end of your policy term, so it’s best to be aware of this before contacting Allianz.
You will not be charged a cancellation fee if you cancel within the first 14 days of your policy (cooling off period). If you cancel within the cooling-off period, all premiums paid so far will be refunded (minus a charge based on the time your policy has been active for).
How do I cancel my Allianz home insurance renewal?
If you don’t want to renew your Allianz home insurance policy, you can cancel your automatic renewal in your online Allianz account. You will need to:
- Enter your Allianz home insurance login details.
- Select the ‘account details’ option and then go to ‘renewal preferences’.
- Select ‘I do not want to renew’ to cancel your automatic home insurance renewal.
Can I complain about Allianz?
If you are unhappy with Allianz’s policies, claims handling, or customer service, you should contact their team to submit a complaint. You will need to provide as many relevant details as you can to help their complaints team to process your complaint.
You can complain via email or post, and you should include as many details as you can in your initial message such as:
- Why you are complaining.
- Details of the issue.
- How you would like the complaint to be resolved if possible.
As Allianz home insurance policies are underwritten by Liverpool Victoria (LV=), you will need to write to them if you would like to start your complaint via post.
Allianz complaints contact details
Email – digitalhelp@allianz.co.uk
Post:
Customer Relations Manager,
LV=,
County Gates,
Bournemouth,
BH1 2AT
Note: You can refer your complaint to the Financial Ombudsman Service if you feel that Allianz has not resolved it fairly or it has taken an unreasonable amount of time to process.
Making a complaint to the Financial Ombudsman Service
The Financial Ombudsman Service (FOS) is an impartial and free service for financial services customers in the UK. This service can be used to settle any disputes between life insurance companies and their customers in the United Kingdom. If they feel that you have suffered any financial loss as a result of your life insurance policy, then they may rule for compensation to be awarded.
Telephone – 0800 023 4567 (or 0300 123 9123)
Telephone (outside the UK) – 0207 964 0500
How do I compare the best Allianz home insurance quotes?
You can compare Allianz home insurance quotes by requesting multiple quotes directly or by comparing quotes across the market using an online price comparison tool.
This is often the simplest way to find a new home insurance policy, as it allows you to easily compare Allianz’s policies with other top UK insurers like Aviva, Admiral, and many more.
If you are looking for the best and cheapest home insurance quotes, you can CLICK HERE to start comparing deals from Allianz and the UK’s top home insurance brands.